Refund & Return Policy
At MediVexa, customer satisfaction is important to us. We encourage customers to check their order carefully when it is received.
Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your order.
Please provide:
• Your order details
• A description of the issue
• Clear photos of the product and packaging, where applicable
Our team will review the issue and provide further instructions.
Change of Mind
Returns or refunds for products that are opened, used, or damaged after delivery may not be accepted.
For health-related and hygiene-sensitive products, return eligibility may be subject to product condition and applicable requirements.
Refunds
If a refund is approved, the refund method and processing time will be communicated to the customer.
Non-Returnable Items
Certain products may not be eligible for return due to their nature, hygiene considerations, or applicable restrictions.
Contact Us
For return or refund assistance:
WhatsApp: 03305324070
Email: medivexa7@gmail.com